Pre-CES: Color calibration company Datacolor has launched the Spyder4, the latest in its range of affordable colorimeters. The Spyder4 range includes Express, Pro and Elite versions that vary in terms of the complexity of calibration you can conduct and how many devices you can calibrate. Datacolor claims the latest versions offer 26% better color accuracy than the Spyder3 models.
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I have purchased about month ago an 'Open Box' Spyder4Elite from Frys Electronics and found that it does not work after installed, registered and tried. Then I returned it back to Frys.Few days ago, I have received a purchased brand-new (package was sealed) Spyder4Elite from B&H, however cannot install it on my iMac.
The message said that I have to use the Activate Utility to register multiple Spyder4Elite, as there is probably on my computer the serial number of the returned Spyder4. I can not find this utility. It seems that my computer still remember the serial number of the previously installed and returned Spyder4Elite. I have deleted the previous Spyder4Elite folder located in the DataColor directory as there was no Uninstaller.Need help.Thank you Leo. Leo wrote:bananahead wrote:Ask DatacolorThank you.I am lucky to find their tech support phone number on Facebook as it is not listed on the Datacolor site - will call them tomorrow.LeoIn the future, you should be able to find their contact information here (took me about one or two clicks to get to it):Their phone number and e-mail address is listed under the Contacts tab. You can also submit a trouble ticket from a link available on the main page I linked you to. Below is a direct link to creating a trouble ticket:I have e-mailed them in the past and have gotten a pretty quick response from them.
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February 2023
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